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AI Agents & Workflow Automation: questions and answers

What is an AI agent and how is it different from a chatbot?

A chatbot answers questions. An AI agent can also take actions, such as looking up an order, updating a CRM record or sending a follow-up, using the tools you connect to it.

Can an AI chatbot answer from our own documents?

Yes. With RAG, the chatbot answers from your own documents and data and can show the source of each answer.

Which tools can you automate?

We connect CRMs, helpdesks, WhatsApp, email, spreadsheets, online stores and custom APIs, depending on what your business uses.

Have a project in mind?

Share a few details and we will come back with next steps and a rough plan.

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